Last Updated: [30.05.2026]
This Privacy Policy explains how WordsForge collects, uses, stores, and protects your personal information when you access or use our website, platform, and services.
WordsForge is operated by KYVRA LTD
Company No. 15815843
Registered address: 128 City Road, London, EC1V 2NX, England, United Kingdom
In this Privacy Policy, “WordsForge,” “we,” “our,” or “us” refers to KYVRA LTD. “User,” “you,” or “your” refers to any person using our website or services.
By using WordsForge, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
KYVRA LTD is the data controller responsible for the personal information collected through WordsForge.
If you have any questions about this Privacy Policy or how your data is processed, you can contact us at:
2. Information We Collect
We may collect the following types of information:
2.1 Account Information
When you create an account, we may collect:
- name or username;
- email address;
- password or authentication details;
- account preferences;
- communication history with us.
2.2 Payment and Billing Information
When you purchase credits or paid services, we may collect or receive limited payment-related information, such as:
- billing details;
- payment confirmation;
- transaction ID;
- purchased credit package;
- payment status;
- invoice or receipt details.
Full card details are processed by third-party payment providers and are not stored by us on our own servers.
2.3 Service Usage Information
When you use WordsForge, we may collect information about:
- credits purchased, used, or remaining;
- services requested;
- content types selected;
- generated, downloaded, or accessed content;
- prompts, instructions, or text submitted by you;
- platform activity and feature usage.
2.4 Technical Information
We may automatically collect technical data, including:
- IP address;
- browser type and version;
- device type;
- operating system;
- time zone settings;
- referring URLs;
- pages visited;
- session duration;
- error logs;
- general usage analytics.
2.5 Communications
If you contact us by email or through support channels, we may collect:
- your email address;
- your message content;
- attachments or screenshots you provide;
- information needed to respond to your request.
3. How We Use Your Information
We use your personal information to:
- provide and operate WordsForge services;
- create and manage user accounts;
- process payments and credit purchases;
- provide access to generated or downloaded content;
- respond to support requests;
- improve website functionality and user experience;
- monitor platform performance and security;
- prevent fraud, misuse, or unauthorized access;
- comply with legal and regulatory obligations;
- send service-related notifications;
- maintain business records.
We may also use aggregated or anonymized data for analytics, service improvement, and business planning.
4. Legal Bases for Processing
Where applicable under UK GDPR and data protection laws, we process personal information based on one or more of the following legal bases:
- Contract performance — to provide services you request, manage your account, process credits, and deliver platform functionality.
- Legitimate interests — to improve our services, prevent fraud, ensure security, manage support, and operate our business.
- Legal obligations — to comply with accounting, tax, legal, or regulatory requirements.
- Consent — where consent is required, such as for certain cookies, marketing communications, or optional features.
5. Credits and Transaction Data
WordsForge uses a credit-based system.
Each credit is valued at EUR 0.01.
We may store records of credit purchases, usage, balance, transaction history, refunds, and account activity for billing, support, fraud prevention, and accounting purposes.
6. User-Submitted Text and Content
When you submit text, prompts, instructions, or other materials to WordsForge, we process this information to provide the requested copywriting, editing, rewriting, generation, or related text services.
You should not submit confidential, sensitive, private, or legally protected information unless it is necessary and you have the right to do so.
You are responsible for ensuring that any content you submit does not infringe third-party rights or violate applicable laws.
7. Cookies and Similar Technologies
WordsForge may use cookies and similar technologies to:
- enable core website functionality;
- keep users logged in;
- remember preferences;
- analyze website traffic;
- improve platform performance;
- detect and prevent fraud or security risks.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.
Where required by law, we will request your consent before using non-essential cookies.
8. Sharing of Personal Information
We do not sell your personal information.
We may share your information with trusted third parties only where necessary, including:
- payment processors;
- hosting and cloud service providers;
- analytics providers;
- email and support service providers;
- fraud prevention and security providers;
- legal, accounting, or professional advisers;
- public authorities where required by law.
These third parties are permitted to process your information only as necessary to provide services to us or comply with legal obligations.
9. Third-Party Payment Providers
Payments on WordsForge are processed by third-party payment providers.
When you make a payment, your payment data may be collected and processed directly by those providers according to their own terms and privacy policies.
We do not control how third-party payment providers process your full payment card information.
10. International Data Transfers
As a UK-based company, we may process and store personal information in the United Kingdom and other countries where our service providers operate.
Where personal information is transferred outside the UK or European Economic Area, we aim to ensure that appropriate safeguards are in place, such as contractual protections or other legally recognized transfer mechanisms.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- account activity;
- legal, tax, and accounting requirements;
- payment and transaction records;
- support history;
- fraud prevention and security needs;
- dispute resolution;
- business recordkeeping obligations.
When personal information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable requirements.
12. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.
You are responsible for keeping your account login details confidential.
13. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
- access the personal information we hold about you;
- request correction of inaccurate information;
- request deletion of your personal information;
- object to certain processing;
- request restriction of processing;
- request data portability;
- withdraw consent where processing is based on consent;
- lodge a complaint with a data protection authority.
To exercise your rights, please contact us at:
We may need to verify your identity before responding to your request.
14. Marketing Communications
We may send you service-related messages, such as account notices, payment confirmations, security updates, and important platform information.
If we send marketing communications, you may opt out at any time by following the unsubscribe instructions or contacting us directly.
Opting out of marketing messages does not stop essential service-related communications.
15. Children’s Privacy
WordsForge is not intended for children under 18 without parental or guardian consent.
We do not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided us with personal information without proper consent, please contact us at:
16. Links to Other Websites
WordsForge may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of WordsForge after the updated Privacy Policy is posted means you acknowledge the updated terms.
18. Contact Information
For questions about this Privacy Policy or your personal data, please contact us at:
KYVRA LTD
128 City Road, London, EC1V 2NX
England, United Kingdom
Email: support@wordsforge.com